FTC targets Uber’s shady subscription tactics

April 21, 2025, 1:20 pm

The Federal Trade Commission has taken aim at Uber for allegedly tricking subscribers into recurring charges by enrolling customers and making cancellations a labyrinthine process. Multiple lawsuits allege deceptive billing practices centered on the Uber One subscription, prompting legal action that puts a spotlight on the company’s customer safeguards.

Reddit: r/politics, r/technews, r/technology

gizmodo.com / FTC Says Uber Enrolled People Into Its Subscription Service Without Consent

To nobody's surprise, Uber has allegedly mislead customers about its Uber One subscription service.

www.ft.com/ / FTC sues Uber over ‘deceptive’ subscription service - Financial Times

FTC sues Uber over ‘deceptive’ subscription service Financial Times

techcrunch.com / Feds accuse Uber of charging customers for subscriptions without consent

The Federal Trade Commission filed a lawsuit Monday against Uber, alleging the ride-hail and delivery giant charged customers for its Uber One subscription service without their consent. The lawsuit also claims Uber failed to deliver the savings promised in its subscription service and made it...

theinformation.com / FTC Sues Uber, Alleging Deceptive Billing Practices - The Information

FTC Sues Uber, Alleging Deceptive Billing Practices The Information

wsj.com / Uber Faces FTC Lawsuit Alleging Deceptive Billing, Cancellation Practices

The FTC’s suit alleges that some customers who signed up for a free trial were automatically charged for the service before their trial ended.

cnbc.com / FTC sues Uber, says company charged for Uber One without consent

The FTC claimed that users are "wrongly promised savings" when they sign up for Uber One, and that the company makes it difficult to cancel the subscription.

theverge.com / Uber accused of signing up and charging subscription customers without consent

Uber is being accused of using a “deceptive billing and cancellation process” for its Uber One subscription service, according to a lawsuit filed by the Federal Trade Commission Monday. The ridehailing company would enroll people in its subscription service and then charge them without consent,...

ftc.gov / FTC Takes Action Against Uber for Deceptive Billing and Cancellation Practices

Comments

permalink / 11 stories from 9 sources in 4 hours ago #fintech #ecommerce #dataprivacy #techpolicy #infosec #digitalmarketing #saas #mobile #deals #apps-software #antitrust #government #business #ride-hailing

Related Tags

FTC targets Uber’s shady subscription tactics

Related Tags

Fintech

Ecommerce

Data Privacy

Tech Policy

IT Security

Digital Marketing

SaaS

Mobile Applications

Deals

Apps & Software

Antitrust

Government

Business

Ride Hailing